VMware Boosts Remote Work Support with Latest SaaS Innovations on Horizon Platform

VMware continues to expand its Virtual Desktop Infrastructure (VDI) and Desktop-as-a-Service (DaaS) platform, introducing new features to make it easier for IT to manage Horizon deployments where whether they’re located, on premise or in the cloud.

“Applications migrate to the cloud and employees access them from anywhere, creating a more complex environment for IT to manage,” said Shankar Iyer, senior vice president and general manager, End-User Computing, VMware . “VMware Horizon is a modern platform designed to reduce this complexity, increase management efficiency, and improve employee productivity, whether desktop and application workloads are on-premises, in the cloud, or in a remote location. hybrid of the two. “

Today, VMware is making several Horizon Control Plane services available on additional cloud providers, providing more flexibility when scaling desktops and applications to the cloud. The services include:

  • Universal Broker connects employees to their virtual desktops and applications through Horizon Pod or the cloud depending on available capacity, location, preferences, etc.
  • The Image Management Service reduces image maintenance time and costs by centrally managing and distributing desktop images across Horizon deployments.
  • Application Management, powered by VMware App Volumes, simplifies application delivery by packaging applications once and deploying them to Horizon environments in real time
  • Cloud Monitoring Service reduces downtime by monitoring the real-time performance of user session, virtual desktops, and applications in Horizon environments. This service is now available for VMware Horizon environments for Azure VMware Solution (AVS).
  • Lifecycle management, enabled through Desktop-as-a-Service with VMware Horizon Cloud on Microsoft Azure, simplifies initial integration and ongoing configuration by enabling installation, upgrade and scaling of the Horizon infrastructure.

VMware Horizon is part of the VMware Workspace ONE platform and many customers are leveraging these solutions to unify the management of devices, applications, and desktops across multiple clouds, according to the vendor.

VMware Anywhere Workspace is an integrated solution that enables employees to work from anywhere with more secure and seamless experiences. It brings together VMware Workspace ONE with VMware Carbon Black Cloud and VMware SASE.

As organizations move to a hybrid or multi-cloud architecture with Horizon desktops and applications running on-premises and / or in one or more public or private clouds, the Horizon control plane simplifies matters.

IT teams can deploy, manage, and scale virtual desktops and applications in private and public cloud environments using the cloud-hosted Horizon control plane.

With hybrid delivery and management of virtual desktops and applications, IT teams get the best of both worlds. They can gain management efficiencies from the cloud for their on-premises environment and extend use cases and capacity to the cloud when they’re ready.

VMware Workspace ONE Assist enables IT and help desk staff to remotely assist employees with device-related tasks and issues.

Previously, IT could only remotely access a special purpose mobile frontline device or a physical PC with Workspace ONE Assist.

However, VMware announces that IT will also be able to use Workspace ONE Assist to remotely access a Horizon session. Improving the time to resolution of IT issues, regardless of how employees access their desktops or applications, will help improve the employee experience and productivity.

Workspace ONE Assist for Horizon is expected to be available in VMware’s third quarter of fiscal 2022, ending October 29, 2021.

For more information on this news, visit www.vmware.com.

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