Enterprise security challenges and increased use of the cloud fueled by remote working


81% of US-based IT professionals believe that having remote workers has increased business security challenges, while 74% agree that their organization’s use of cloud solutions has increased as a direct result of the COVID-19 pandemic, reveals a report from ManageEngine.

The report also found that 96% of U.S. organizations plan to stick with remote working for at least the next two years.

Meeting the challenges of business security

The report found that phishing was the most common threat (62%) identified by US respondents, along with network attacks on endpoints (employee devices and edge devices) (49%) and malware ( 39%) as the second and third most significant threats. Account hacking and social media-based attacks followed closely behind at 38% and 32%, respectively.

This increase in cyber threats not only puts organizational security at risk, but it also puts increased pressure on IT teams. Due to remote employee working, 97% of organizations in the United States have taken the necessary security measures to protect their data, including:

  • Employee awareness: 77%
  • Staff training in cybersecurity: 68%
  • Adaptation of corporate security strategies: 58%
  • Employee device monitoring: 47%
  • Setting up a zero trust network: 20%

The United States has excelled at limiting shadow IT, ranking among the top in the world (33%) in terms of IT teams required to provide approval for all app purchases, 10% above average global. 37% of respondents said employees purchased mobile-specific apps without direct IT approval, followed by online meeting tools (29%) and document-sharing apps (26%).

“These results indicate that the massive shift to a distributed workforce has forced IT to fundamentally re-evaluate their security practices,” said Ajay Kumar, Chief Evangelist at ManageEngine.

“The results should serve as a wake-up call for organizations to proactively strengthen their security measures through employee training and strengthening of their identity and access management, SIEM and unified point-of-care management practices. termination. “

The rise of cloud solutions

With remote work here to stay, America’s leaders are relearning how to better support their workforce. To this end, 53% of respondents in the United States have learned new remote worker support skills and 52% said their organization’s remote worker support teams have increased their use of remote worker support. cloud solutions over the past year.

“Cloud adoption shows no signs of slowing down, especially after the shift to digital operations that many businesses had to operate to survive in 2020,” Kumar added. “While there are improvements to be made, this survey confirms that cloud solutions are not going anywhere. “

Increased security is always the best way to build trust in the cloud

  • 56% of respondents said that increased security would in turn increase their company’s confidence in cloud solutions.
  • Increased performance (48%) and improved reliability (47%) closely follow safety.

ITOps teams embrace the cloud, compliance teams resist

  • In addition to remote worker support teams, IT operations saw the largest increase in use of cloud solutions (60%) as well as data teams (50%).
  • Conversely, disaster recovery and compliance teams had the lowest adoption rates, at 29% and 22%, respectively, suggesting that cloud solutions should improve their security function before they can do so. be widely adopted.

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