DWC reopens public counters in district offices

Seal of the State of California.


The Workers Compensation Division (DWC) today announced that effective July 26, 2021, public counters in all district offices will open for in-person filing, questions and assistance. The Return to Work Supplement kiosks will also reopen. Information and support agents will be on-site in most offices to answer questions and provide other assistance. Parties are strongly encouraged to continue to submit documents through the DWC e-filing or JET filing system in order to reduce processing times due to the limited number of staff at the DWC office.

Eureka’s office is now completely virtual, as reported in the Newsline of April 14, 2021, and all documents for cases filed at Eureka that cannot be electronically filed or filed with JET should be mailed to Santa Rosa office.
District offices will not be holding in-person hearings or accepting “passing” documents at this time.

Until further notice, DWC will continue to hear all Mandatory Settlement Conferences, Priority Conferences, Status Conferences, Main Case Trials, Privilege Conferences, Privilege Trials, Trials Special Adjudication Unit (SAU) and expedited hearings by telephone via designated conference line judges as announced in Newslines published on April 3, April 28, May 28, August 12 and September 9, 2020.

Parties may continue to contact the DWC Call Center for assistance by telephone at (909) 383-4522.

The California Department of Industrial Relations, established in 1927, protects and improves the health, safety, and economic well-being of more than 18 million employees and helps their employers comply with state labor laws. DIR is housed in the Agency for the development of work and manpower

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